Do you deliver to my area?
We deliver to all areas of Mainland UK (not including Northern Ireland).
We cannot deliver to the Highlands of Scotland, Channel Islands and off shore locations such as the Isle of Man, Shetland, Hebrides, BFPO addresses, or PO Box addresses and other offshore locations due to excessive costs of carriage and customs regulations relating to the transit of live plants.
How much does delivery cost?
Standard delivery is just 5.99 for all deliveries throughout Mainland UK (not including Northern Ireland) regardless of order size, unless you qualify for free delivery.
Delivery is FREE ON ALL ORDERS OVER £175 in value for all deliveries throughout the UK & Ireland.
Do you offer Next Day or Nominated Day Delivery?
At this time we do not offer Next Working Day delivery - because we use external couriers rather than our own service we would never 100% be able to guarantee your delivery would arrive the next day due to factors beyond our control, even if we booked it for delivery on such a service. We would therefore rather be upfront and honest and not ship an order with your expectation for a next day delivery, if the delivery did not occur we would all be inconvenienced, and it's a risk we would rather not take. We do hope to offer this service to certain areas using our own transport in the future however, so do watch this space!
How Long will delivery take?
We aim to dispatch all orders within 3-5 working days for all items in stock/season, in busy periods this may extend up to 10-15 working days.
In the past we use to allow ordering of some items on the site in advance of their delivery season so that the plants could be dispatched at the appropriate planting time. However we have now discontinued with this, if you see it on the site, you can either order it for immediate delivery or if it's not available you will have the option to be notified as soon as an item comes in to stock if it is a seasonal one. Alternatively you may like to add any out of stock items to your wish list with in your account. So unlike other sites who'll take your order and money months in advance with no visibility on delivery, if you spot something you like the look of, you can order with confidence that it will arrive within a few days.
Placing an order constitutes acceptance of these Exclusions and Conditions in addition to our other policies and terms of trade throughout the site. Because we use external couriers to deliver, Gardening Express cannot be held liable for any issues arising related to any delay with order delivery.