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I need more information about a product?
My order is a gift for someone. Can I add a message to it?
When Will I be Charged?
I'm buying quite a lot, can I combine shipping and have a cheaper price?
Are all items in stock? If they are not, when will they be?
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Where do I find my order number / no?
The product I ordered is now reduced. Can you refund me the difference?
My order is marked as despatched in my account but has not arrived.
I need to change/edit the delivery or billing address of my order
Can I cancel my order?
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I was expecting more items than I appear to have received.
Part of my order is missing
Can I track my order?
I'm not going to be in when you deliver my parcel. What will happen?
Some of my order appears to be missing, when will it be delivered?
See all 11 articles
Returns and Refunds
You have refunded me the wrong amount
How long will it take to refund me?
When will I receive my replacement?
I need to return an item
Do I have to pay for return postage?
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